Privacy Policy

1. Introduction

Ohospital Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Date of birth and gender
• Medical history and health information
• Insurance information
• Payment and billing information
• Profile information and preferences

2.2 Usage Information

We automatically collect certain information about your use of our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Features used and interactions
• Error logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our healthcare services
• Process appointments and consultations
• Manage prescriptions and pharmacy services
• Process payments and billing
• Send important notifications and updates
• Improve our services and user experience
• Comply with legal and regulatory requirements
• Protect against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With your consent, we share relevant information with healthcare providers involved in your care
• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for other purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: